FAQs

FREQUENTLY ASKED QUESTIONS

1. Pwede bang may kasama sa aking entry?

Maaaring solo, duo, trio, o group sa isang dance video entry. Ngunit, tandaan, isang beses lamang maaaring manalo ang isang participant kahit pa may multiple entries for solo, duo, trio, o group.

Kung sakaling ang mananalo ay duo, trio, o group, mahalagang tandaan na hindi tig-iisa ang premyo na matatanggap ng bawat kalahok. Sa halip, ang kabuuang premyo ay ia-award sa grupo as a whole, at nasa mga miyembro na ang desisyon kung paano ito paghahatian.

Gaano kahaba dapat ang aking entry?

Ang official Kayeah Dance Challenge ay may duration na 45 seconds. Kinakailangang sayawin ito nang buo upang mapabilang sa official contest entry.

Sino-sino ang maaaring sumali sa Kayeah Dance Challenge?

Lahat ay maaaring lumahok sa dance challenge—bata, matanda, at kahit anong kasarian. Basta gustong manalo ng premyo, Kayeah ‘yan!

Nationwide ba ang #Kayah Dance Challenge?

Nationwide ang contest na ito. Kaya kahit saang bahagi ka ng Pilipinas naroroon, maaari mong ipamalas ang iyong galing sa pagsasayaw ng Kayeah at magkaroon ng tyansang manalo ng aming papremyo!

Paano ko malalaman na official contest entry ang aking dance video?

Kapag nakapag-post na ng entry sa TikTok, kayo ay makatatanggap ng mensahe mula sa PowerHouse Tools Team upang gabayan kayo sa pag-register ng inyong entry sa aming Online Registration Form.

Kapag nasagutan na ang #KayeahDanceChallenge Online Registration Form na maa-access sa tinyurl.com/kayeah, makatatanggap ka ng email na naglalaman ng kopya ng iyong sagot sa registration form.

Kailan at paano malalaman ang mga nanalo sa #KayeahDanceChallenge?

Magkakaroon ng FB Live sa February 28, 2025, upang i-announce ang mga magwawagi sa #KayeahDanceChallenge. Ang mga mananalo rin ay personal na makatatanggap ng mensahe sa ni-register nilang email address at contact number.

Guideliness for warranty claims

WARRANTY TERMS & CONDITIONS FOR POWERHOUSE AND POWERPLUS PRODUCTS

Appropriate POWERHOUSE and POWERPLUS Products, which are covered by this policy, have a limited Warranty. The Warranty Agreement, inclusion, and exclusion, as stipulated on both the warranty card and on this site are binding. Warranty cards are available for Appropriate POWERHOUSE and POWERPLUS Products only.

List of Service centers

Service Center

Know if your product is still under warranty

WARRANTY PERIOD AND CALCULATION

Under warranty period shall mean from the date of purchase of the product of the End-User from the Power House Vendor with the proof of purchase such a Sales Invoice, manual or machine-generated, issued by the said Powerhouse Vendor indicating the date when the product was purchased, product model, serial number and name of the end-user.

In case the Proof of Purchase is not available, End-user shall be asked to present a signed/validated Certificate of Purchase from the Powerhouse Vendor where the product was purchased indicating the model, serial number, and date of purchase.

In the absence of either Proof of Purchase or Certificate of Purchase from the dealer, the cost of parts shall be chargeable to the End-user once damage to the product is assessed by a Powerhouse Authorized Service Center as due to misuse or abuse of the product and not due to manufacturing defect. The Powerhouse Authorized Service Center must secure signed confirmation from the end-user on agreeing to the charges for the cost of the parts.

REPAIR AND SERVICE

All products for repair or servicing should be brought to the Powerhouse Authorized Service Center only.

WARRANTY EXCLUSION

Defects or damage caused by accident, fire, flood, lightning or other natural calamities or acts of God.

Units that have had their serial number altered or removed.

Physical damage due to improper handling.

Defects or damage caused by household pest.

Units which have been altered, modified, tampered with or had been repaired by anyone other than PASC in a manner which has affected the performance and stability of the product.

Defects or damage caused by abuse, misuse, mishandling, negligence, use of non-approved accessories or consumables, or failure to observe the instruction in the Handling Manual furnished at the time of the original purchase.

Units that were operated beyond the situation stated in the manual, including but not limited to improper installation, incorrect and/or unstable power supply, or voltage fluctuations.